Welcome to Our FAQ Page:
At Austin Five Star Limos, we understand that planning transportation for your event or travel needs can raise many questions. That’s why we’ve compiled a list of frequently asked questions to provide you with the information you need to make informed decisions about our services.
Whether you’re curious about our vehicle options, reservation process, or policies, you’ll find answers to commonly asked questions below. If you don’t see your question answered here, feel free to reach out to our friendly customer service team for assistance.
At Austin Five Star Limos, we offer a diverse fleet of vehicles to suit every transportation need. From luxury sedans and SUVs to Sprinter vans and party buses, we have the perfect vehicle for weddings, corporate events, airport transfers, and more.
Making a reservation with us is easy! You can book your transportation online through our website’s reservation portal or by calling our customer service team directly. Simply provide your travel details, and we’ll take care of the rest.
Yes, our vehicles are equipped with a range of amenities to enhance your travel experience. Depending on the vehicle type, amenities may include plush seating, entertainment systems, refreshment bars, Wi-Fi, and more.
Absolutely! We specialize in airport transportation services, providing reliable and comfortable rides to and from major airports in the area. Whether you’re traveling for business or pleasure, trust us to get you to your destination on time and in style.
Yes, you can! We understand that every event is unique, and we’re committed to accommodating your specific preferences. Whether you prefer a sleek sedan for a corporate meeting or a spacious party bus for a night out with friends, we’ll work with you to ensure you have the perfect vehicle for your occasion.
Absolutely! We specialize in providing luxurious transportation for weddings and other special events. Our professional chauffeurs will ensure that you arrive at your venue in style, making your special day even more memorable.
Gratuity is not included in the pricing but is greatly appreciated by our hardworking chauffeurs. If you’re satisfied with the service you receive, feel free to tip your chauffeur accordingly.
Our cancellation policy varies depending on the type of service and the timeframe in which the cancellation is made. For specific details, please refer to our terms and conditions or contact our customer service team for assistance.
Yes, safety is our top priority. Our vehicles undergo regular maintenance checks and inspections to ensure they meet the highest safety standards. Additionally, our professional chauffeurs are trained and certified to prioritize your safety and comfort at all times.
Yes, you can! We understand that plans may change, and we’re happy to accommodate any additional stops or detours you may need during your ride. Just let your chauffeur know, and they’ll be happy to assist you.
